CREATIVE SOLUTIONS FOR EVERYDAY CHALLENGES

Supervisory Series: Team Building Track - Effective Problem

Solving & Decision Making

Much of what people do is solve problems and make decisions. Supervisors and managers in particular are often "under the gun", stressed and have a very short for time to come up with creative solutions. Consequently, when they encounter a new problem or decision they must make they react with a decision that seemed to work before. It is easy with this approach to get stuck in a circle of solving the same problem over and over again. Therefore, it is often useful to get used to an organized approach to creative problem solving and decision making. There are tools that supervisors and managers can use to make objective versus subjective decisions. This program will help supervisors and managers solve problems more effectively as well as make better decisions.

You Will Learn

•Identify the mistakes and barriers to the creative solution process

•Describe an effective Problem-Solving Process

•Describe the basic tools to use within the Problem Solving Process

•Apply the Problem Solving Process to a workplace scenario

•Identify tools to use when making consensus decisions

Who Should Attend

•New supervisors

•Managers and senior leaders

•Team leaders

•Project leaders

About This Series

The Leadership Track is part of the UNF Supervisory Series. For additional courses, please visit the Jacksonville Leadership Series page for additional dates and information.